Privacy Policy

Last updated: May 2026

1. Introduction

EXIM MARKETS LLC ('we', 'our', or 'us') respects your privacy. This Privacy Policy explains what personal data we collect when you visit eximmarkets.org, contact us, or work with us on software development and marketing projects, and how we use, store, and protect that information.

2. Data Controller

The data controller responsible for your personal data is:

• EXIM MARKETS LLC
• Address: 20a Bazarna Street, Lviv, 79007, Ukraine
• Email: contact@eximmarkets.org

3. Information We Collect

3.1 Information you provide

When you use our contact form or communicate with us by email, we may collect:

• Name and company name
• Email address
• Phone number (if you choose to provide it in the contact form)
• Message content and project-related details

3.2 Information collected automatically

When you browse our website, we may automatically collect technical data such as:

• IP address and approximate location (country/region)
• Browser type, device type, and operating system
• Pages visited, time spent, and referral source
• Cookie and similar technology data (see Section 9)

3.3 Client project data

When we deliver software or marketing services under contract, we may process business contact details, access credentials (where agreed), analytics data, and other information necessary to perform the project. The scope of such processing is defined in the relevant service agreement.

4. How We Use Your Information

We use personal data for the following purposes:

• To respond to inquiries submitted through the website or email
• To prepare proposals, contracts, and deliver software and marketing services
• To improve our website, security, and user experience
• To comply with legal obligations and protect our legitimate business interests
• To send relevant updates about our services, where you have given consent or where permitted by law

5. Legal Basis for Processing

We process personal data on the basis of:

• Performance of a contract or steps prior to entering a contract
• Legitimate interests (e.g., website security, business communication, service improvement)
• Consent, where required (e.g., non-essential cookies or marketing emails)
• Legal obligation under applicable Ukrainian and, where relevant, EU data protection law

6. Sharing of Information

We do not sell your personal data. We may share information with:

• Hosting, email, analytics, and other service providers who process data on our behalf under confidentiality agreements
• Professional advisers (lawyers, accountants) when necessary
• Public authorities when required by law or court order

Where processors are located outside Ukraine or the EEA, we apply appropriate safeguards such as standard contractual clauses or equivalent measures when required.

7. Data Security

We implement technical and organizational measures to protect personal data, including access controls, secure transmission (HTTPS), and staff training. No method of transmission over the internet is completely secure; we work to reduce risk to an acceptable level.

8. Data Retention

We retain personal data only as long as necessary for the purposes described in this Policy:

• Contact form and inquiry records: typically up to 24 months after last communication, unless a longer period is required for a contract or legal claim
• Client and project records: for the duration of the contract and as required by tax and accounting law (generally up to 5 years or longer where mandated)
• Technical logs and analytics: typically up to 12 months

9. Cookies

Our website may use essential cookies required for basic operation and, with your consent where applicable, analytics cookies to understand how visitors use the site. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality.

10. Your Rights

Depending on applicable law (including the Law of Ukraine 'On Personal Data Protection' and, where applicable, GDPR), you may have the right to:

• Access your personal data and receive a copy
• Request correction of inaccurate data
• Request deletion or restriction of processing
• Object to processing based on legitimate interests
• Withdraw consent at any time, without affecting prior lawful processing
• Lodge a complaint with the Ukrainian Commissioner for Human Rights or another competent supervisory authority

To exercise your rights, email us at contact@eximmarkets.org. We will respond within the timeframe required by law.

11. Children's Privacy

Our website and services are not directed at individuals under 18. We do not knowingly collect personal data from children. If you believe we have received such data, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on this page with the updated date. We encourage you to review it periodically.

13. Contact

For privacy-related questions or requests, contact:

• Email: contact@eximmarkets.org
• Address: 20a Bazarna Street, Lviv, 79007, Ukraine